FAQ

faq

Transparency is one of our key business principles! We are extremely proud of the product we sell and we want to keep you informed! We are asked many great questions & the most popular questions are below:

Where is it grown?

We believe in supporting Canadian farming. We do not sell or carry any fruit (or veggies) from the United States. Most of our products are from our own farm in Oliver, BC. Anything else is outsourced from trusted farmers that we personally know who share or values.


 Are you organic?

We are not certified organic, although we do use organic-based sprays on some of our crops. We do when necessary (i.e. to fight off pests). Anything that we grow we wouldn't think twice about feeding to our own children.


Why does your fruit not look like grocery store fruit?

Fruit you find in the grocery store has most likely been sprayed with unnatural chemicals to preserve its shelf life, which can also negatively affect the taste.  Our fruit is natural, meaning it can have bumps and bruises that come from shipping, handling, and touching other fruit. Just because a peach looks ugly, doesn't mean it is not delicious and nutritious. That being said, if you receive fruit that is damaged, moldy, or doesn't taste right, don't hesitate to let us know (we have a 100% guarantee on all of our products).


Is your fruit GMO?

No, we do not have GMO fruit, nor will ever carry it. That includes the GMO non-browning apple.


Do you purchase from wholesalers?

We do not purchase from wholesalers if we are short on supply. If we do not have a quality source from a local farmer that has a surplus, we put a close to the season of that particular food.


Does your mom actually pack fruit?

You heard it right! Our lovely mother Helena actually picks and packs fruit for 12 hours each day during the summer season on our family-owned farm in Oliver, BC.


How do you have such great staff?

Most of our employees have been with us for 8-10 years and love working for us. Once a year we have a killer staff party (we love our employees).


Do you guarantee your product?

Yes, we 100% guarantee the quality of our product. If we have missed something or your product isn't up to standards, we will give you your money back or another basket of equal value.


Is your fruit fresh?

Yes, we have a semi-truck bringing fresh fruit from Oliver, B.C to Edmonton, Alberta twice a week.


Do you use organic spray on your crops?

Yes, we use organic based sprays,but we are not certified organic. Sometimes we carry certified organic products from other farmers, which will be labeled as such.


Where can I find you throughout the week?

We attend markets every day of the week except Monday! For a full comprehensive schedule of our markets, see here.


When will a certain product be available?

For a general list of when products will be available, visit our product pages. Keep an eye on our social media for updated information!

© 2016 Fresh B.C. Fruit

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